ABOUT US
LOCATED in Elkhart, Indiana The Brow Co. Aesthetics Studio and Academy provides elite Permanent Make-up, Fine Line Tattoo services, and Elite PMU trainings by highly trained artists. The safety of our clients is our number one priority which is why we only use high grade, cruelty free, organic, and vegan products. OUR MISSION is to provide our clients with the highest quality of permanent makeup services that enhance their natural beauty! We strive to create the safest and most comfortable environment for our clients so the only thing they have to do is sit back, relax, and enjoy the experience. By continuing our education and utilizing the latest technology and techniques, we are able to ensure amazing results, every time. We take pride in our work and our commitment is delivering exceptional services that leave our clients feeling beautiful and confident!
CANCELLATION POLICY
CANCELLATIONS Should your appointment need to be cancelled or rescheduled, it must be done 72 hours prior to your scheduled appointment time. If you fail to cancel/reschedule within the allotted 72 hour period, your deposit will be forfeited, and you will be required to pay a second deposit to reschedule. If cancelling or rescheduling of the SAME appointment occurs more than twice without appropriate notice (72 hrs) your deposit will once again be forfeited, and you will not be permitted to reschedule. No call/no shows are unacceptable. If you fail to inform your artist of your intended absence, your card on file will be charged the total cost of your intended service, and you will not be permitted to reschedule. LATE OR MISSED APPOINTMENTS We strongly encourage our clients to arrive 10-20 minutes prior to their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location prior to your appointment time. Please contact us prior to your appointment time if you are going to be late. We schedule 2-3 hours for all permanent make up procedures and 1-2 hours for tattoo appointments to ensure enough time to properly care for each client. Time is precious. With that being said, if you will be more than 20 minutes late, the appointment will be considered missed and your deposit will be forfeited. A new deposit will be required to reschedule your appointment. Additional missed appointments may be subject to cancellation fees or declining of all future appointment requests.