CANCELLATION POLICY

CANCELLATIONS ALL BOOKING FEES ARE NON-REFUNDABLE. Should your appointment need to be cancelled or rescheduled, it must be done 72 hours prior to your scheduled appointment time. If you fail to cancel/reschedule within the allotted 72 hour period, your booking fee will be forfeited, and you will be required to pay a second booking fee to reschedule. If cancelling or rescheduling of the SAME appointment occurs more than twice without appropriate notice (72 hrs) your booking fee will once again be forfeited, and you will not be permitted to reschedule. No call/no shows are unacceptable. If you fail to inform your artist of your intended absence, your card on file will be charged the 50% of the cost of your intended service, and you will not be permitted to reschedule. LATE OR MISSED APPOINTMENTS We strongly encourage our clients to arrive 10-20 minutes prior to their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location prior to your appointment time. ​​ Please contact us prior to your appointment time if you are going to be late. We schedule 2-3 hours for all permanent make up procedures and 1-2 hours for tattoo appointments to ensure enough time to properly care for each client. Time is precious. With that being said, if you will be more than 15 minutes late, the appointment will be considered missed and your booking fee will be forfeited. ​ A new booking fee will be required to reschedule your appointment. Additional missed appointments may be subject to cancellation fees or declining of all future appointment requests.